Blue Star to sell stake in Yokogawa Blue Star
Blue Star Limited is a leader in the field of central airconditioning and commercial refrigeration, while Yokogawa Blue Star enjoys a fine reputation in the field of industrial automation. Yokogawa Electric Corporation had expressed an interest in increasing its holding in Yokogawa Blue Star almost three years ago. Recent negotiations with Blue Star successfully concluded in an agreement which has been approved by the respective boards of the two companies.
Ashok M. Advani, chairman and chief executive of Blue Star Ltd. adds, "We do not find any synergy between airconditioning and industrial automation which Yokogawa specialises in. Hence our decision to exit from the joint venture. I must say that we have had an excellent partnership with Yokogawa Electric Corporation for 16 years. I am confident that both Blue Star and Yokogawa will benefit from the proposed transaction and grow in their core businesses in the coming years".
ICICI OneSource achieves COPC certification for back-office processing
The COPC-200 CSP certification is awarded to Customer Service Providers (CSPs) that meet comprehensive operations performance requirements in critical functional areas important to outsourcers and their customers. The COPC certification was developed in 1995/96 by individuals from Microsoft, Motorola, Dell, American Express, L.L., Bean and other customer-focused companies seeking to standardise the level of service quality provided by CSP organisations and is recognised worldwide as the leading standard of excellence for customer contact and fulfilment centers.